Diploma in Customer Service,Inspire Training Academy,Doha Qatar

Teacher Inspire Bangalore
Categories Hospitality
Students 100 (Registered)
Review

(0 Review)

Sep

Intensive training on one-off or routine contacts with customers include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction.

Course Content

Time: 12 weeks

Curriculum is empty

Curriculum

Best practices for delivering first-grade guest service and articulate standards specific to the organisation
Guidance for professional appearance, actions and attitude
Language for welcoming guests, interacting professionally and closing conversations
Service body Language
Service recovery tactics
Suggestions to manage service related stress
Real time internship program

Career Pathways

With an aim to prepare students committed to a career in the service industry, the objective of our academy is to provide and create opportunities for the all-round development of the students and well equip them to face the challenges in this competitive world. Students opting for diploma in customer service can take up their career from a range of establishments including Bars, Restaurants, Cafes, Conference Centers, Banqueting Venues, Hotels or Contract Caterers.

Course Details

Duration: 12 Weeks

Venue: TBA

About the Instructor

Inspire Bangalore

At IBMR IBS INSPIRE ACADEMY, the focus goes beyond education. IBMR IBS INSPIRE ACADEMY is the first & only institute offering flagship Industry Aligned programme. We aim at developing human potential through quality training, research, practical learning and professionalism. IBMR IBS INSPIRE ACADEMY objective is to assist individuals to reach their full potential and become dynamic and confident professionals in their given field. This is achieved by identifying a personal development plan covering theoretical skills and practical experience to nurture a person’s untapped potential.

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Diploma in Customer Service

Course Content

Curriculum

Career Pathways

Course Details

About the Instructor

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