EMOTIONAL INTELLIGENCE

• I.Emotions—where they come from and how they affect you:
• What is your typical response to difficult people and situations? How is it working for you?
• How to see situations and people the way they really are—without distortion or judgments.
• Stop the emotional train by detecting exactly when an intense emotion is taking over.
• The E-factor: Overcome draining emotions and regain your energy and zest for life.
• Your hot buttons—4 ways to keep people from pushing yours
• A remarkable process for mastering your emotions.
• II. Know how to eliminate behaviors and habits that hinder success:
• How to face up to conflict, in spite of the almost irresistible urge to run away
• How to give yourself the most wonderful gift of all—the ability to choose your emotional response on the spot
• How to stop worry from spiraling out of control
• The single best way to turn off negative self-talk
•  Take control of anger and other strong emotions
•  Common misconceptions about anger—and how to replace them with the truth
•  New, healthy ways for releasing anger
•  Reinterpreting events that would normally cause you to “lose it”
• How and why to detect underlying causes of anger (without going to a therapist)
•  How to rewire your brain and stop overreacting—for good
•  How to see anger as a feeling—not an insurmountable fault
•  Replacing patterns of distorted thinking with “reality thinking”
• III. Stay positive and productive in the midst of workplace change:
• The very real connection between stress and intense emotions
•  Dealing with workplace changes you have no control over—the secret to “going with the flow”
• Why some people thrive on the feeling of being overwhelmed
•  How to act calmly under pressure—and feel that way inside, too
•  Scientifically proven ways to remove stress and the symptoms associated with it
•  A new way to look at communication and how it can protect you from emotional overload

Duration: 8 Hours

 Venue: TBA