Showing 1–20 of 25 results

  • 4,000.00

    Body Language Basics will provide you with a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own Body Language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.

    What you’ll learn

    • Define body language.
    • Understand the benefits and purpose of interpreting body language
    • Learn to interpret basic body language movements.
    • Recognize common mistakes when interpreting body language.
    • Understand your own body language and what you are communicating.
    • Practice your body language skills.
    Add to cart
  • 4,000.00

    Call Center Training will lower costs as it can reduce turnover. Participants will learn the skills to improve productivity and performance. This will produce a positive environment throughout your company and help influence the organization as a whole. Evaluating metrics and coaching are also used to make sure the participants are reaching their potential, and to keep their skill-set at a high level.

    Workshop Objectives:

    ⦁ Define and understand call center strategies.
    ⦁ Identify different types of buying motivations.
    ⦁ Create SMART Goals.
    ⦁ Familiarize myself with strategies that sharpen effective communication.
    ⦁ Use proper phone etiquette.
    ⦁ Set benchmarks

    Add to cart
  • 10,000.00

    Discover the specifics of how to develop coaching skills.

    • What you’ll learn
    • Understand Coaching.
    • Identify the difference between coaching and training
    • Monitor data.
    • Practice coaching activities.
    • Affect company culture
    Add to cart
  • 4,000.00

    Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff, and giving them the information that is needed to effectively assist your customer base is paramount.With our “Contact Center Training” workshop, you will discover the basic elements of being an effective employee of a contact center.

    What you’ll learn

    • How to get management involved in training.
    • Why peer training works.
    • That manners are important with a contact center.
    • How to build rapport with the callers.
    • How to deal with difficult customers.
    Add to cart
  • 4,000.00

    Develop the skills needed to promote, host, or facilitate a great Webinar for your company💡

    • Define webinars and their purpose
    • Choose the best formats
    • Prepare for webinars
    • Avoid common mistakes
    • Understand how to interact with the target audience
    • Follow up successfully
    Add to cart
  • 10,000.00

    Through our Employee Recognition workshop you participants will recognize the value of implementing even the smallest of plans. The cost of employee recognition is very minimal in relation to the benefits that will be experienced. Employee recognition programs have been shown to increase productivity, employee loyalty, and increased safety.

    What you’ll learn

    • Assess the type of Employee Recognition Program(s) your company needs
    • Train leadership to recognize their employees
    • Know when and where recognition is needed
    • Construct a culture of recognition
    • Maintain an effective Employee Recognition Program
    Add to cart
  • 10,000.00

    A successful event is a combination of extraordinary planning and execution! 📝

    Master the organizing skills and the communication skills required to become an Event Planner💡

    ▪️Learn different types of events
    ▪️Understand planning process
    ▪️How to organise your event
    ▪️How to manage and organise your staff effectively
    ▪️How to tie up loose ends after the event

    Add to cart
  • 10,000.00

    Learn how to develop a core set of high performance skills, while working remotely💡

    • Define high performance teams.
    • Define remote workforce.
    • Understand the characteristics of a high performance team.
    • Understand how to create teamwork.
    • Understand the importance of communication.
    • Understand how to train your high performance team of remote employees.
    • Learn how to manage a high performance team.
    • Learn the techniques of an effective team meeting.
    Add to cart
  • 4,000.00

    Learn how important it is to develop a core set of high performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high performance teams for great success!

    What you’ll learn

    • Understand the benefits of high performance teams
    • Address challenges
    • Conduct effective meetings
    • Be able to see the big picture
    • Work collaboratively
    • Adequately praise team members
    Add to cart
  • 4,000.00

    Discover the specifics of what it means to become an effective salesperson, and steps to success. They will learn how to connect with customers and move them through the sales process.

    What you’ll learn

    • Overview, benefits, cost and effectiveness.
    • Examples of in-person sales.
    • Effective Methods to Generate Leads.
    • Tie the Information to Customer Values.
    • Engagement.
    Add to cart
  • 4,000.00

    Our Internet Marketing Fundamentals course  will provide your participants with a great set of skills to market your business online. Content is the king of Internet marketing, and your participants will need to know how to utilize your great content. If you want your business to grow then your participants need to understand Internet Marketing Fundamentals.

    Workshop Objectives

    ⦁ Know how to conduct market research
    ⦁ Develop a workable internet marketing campaign
    ⦁ Recognize your target market
    ⦁ Understand your brand
    ⦁ Grasp SEO and website characteristics
    ⦁ Find and capture leads

    Add to cart
  • 4,000.00

    Our Marketing Basics course will provide the basic knowledge to your participants, and give them the ability to build and grow your business. Marketing has changed a lot recently and having a new perspective will give your participants the needed information to assist them in their marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing.

    Workshop Objectives:
    ⦁ Define your market.
    ⦁ Know the different types of marketing and ways to use them.
    ⦁ Learn effective ways of communicating with the customer.
    ⦁ Know how to set marketing goals and strategies.
    ⦁ Recognize common marketing mistakes and know how to avoid them.

    Add to cart
  • 10,000.00

    Media and Public Relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. The larger the scope the more people knows you and offers you opportunities.

    What you’ll learn

    • Network for success
    • Manage “Meet and Great” opportunities
    • Dress for success
    • Write effectively
    • Set goals
    • Manage media relations
    • Plan issue and crisis communication
    • Use social media
    • Deliver effective employee communication
    Add to cart
  • 10,000.00

    Motivating Your Sales Team will help your participants create the right motivating environment that will shape and develop their sales team with right attitude and healthy competition. Instilling that unique seed which grows the motivation in your team will ensure an increase in performance and productivity. Have the best sales team you can have through better motivation.

    What you’ll learn

    • Discuss how to create a motivational environment
    • Understand the importance of communication and training in motivating sales teams
    • Determine steps your organization can take to motivate sales team members
    • Understand the benefits of tailoring motivation to individual employees
    • Apply the principles of fostering a motivational environment to your own organization
    Add to cart
  • 4,000.00

    With our “Multi-Level Marketing” workshop, your participants will discover the specifics of how multi-level marketing works and how to effectively source agents. For many companies, it can prove to be a valuable tool for not only building revenue, but also for building their marketing and networking circles.

    What you’ll learn

    • Know how multi-level marketing works
    • Build contacts
    • Recruit new agents
    • Be familiar with social media and marketing
    • Provide training for recruits
    Add to cart
  • 4,000.00

    Overcoming Sales Objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.

    What you’ll learn

    • Understand the factors that contribute to customer objections.
    • Define different objections.
    • Recognize different strategies to overcome objections.
    • Identify the real objections.
    • Find points of interest.
    • Learn how to deflate objections and close the sale.
    Add to cart
  • 10,000.00

    The Presentation Skills workshop will give participants some presentation skills that will make speaking in public less terrifying and more enjoyable. This workshop includes topics that participants can look forward to including: creating a compelling program, using various types of visual aids, and engaging the audience.

    What you’ll learn

    • Perform a needs analysis and prepare an outline
    • Select presentation delivery methods
    • Practice verbal and non-verbal communication skills .
    • Knock down nervousness.
    • Develop and use flip charts with color.
    Add to cart
  • 4,000.00

    The Proposal Writing workshop will take participants through each step of the proposal writing process, from understanding why they are writing a proposal; to gathering information; to writing and proofreading; through to creating the final, professional product.

    What you’ll learn

    • Identify the purpose of a proposal
    • Identify different types of proposals
    • Identify and perform the steps in the proposal writing process
    • Perform a needs analysis and write a goal statement
    • Prepare a proposal outline
    Add to cart
  • 4,000.00

    Through this Lead Generation workshop, you will begin to see how important it is to develop a core set of sales skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their sales strategy.

    What you’ll learn

    • Identify prospects
    • Implement both traditional and new marketing methods
    • Use the pipeline effectively
    • Educate customers
    • Track activity and make adjustments as needed
    Add to cart
  • 10,000.00

    The Sales Fundamentals workshop will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. Your participants will become more confident, handle objections, and learning how to be a great closer.

    What you’ll learn

    • Understand the language of sales
    • Prepare for a sales opportunity
    • Begin the discussion on the right foot
    • Make an effective pitch
    • Handle objections
    • Seal the deal
    • Follow up on sales
    • Set sales goals
    • Manage sales data
    • Use a prospect board
    Add to cart